Insurance and Payments
Insurance is complicated. We make it easy.
At Bellaire Family Eye Care, our expert staff excels in working with insurance companies to make your experience as smooth as possible. We are committed to working directly with you and your insurance to handle claims related to your care. Our goal is to help you understand your insurance coverage fully, and we’re always here to answer any questions about your benefits. Many current vision plans cover a variety of basic vision-related costs, though some expenses may still require a co-payment or additional out-of-pocket costs. Rest assured, we’re here to guide you through every step.
Insurance
Q: What insurance plans do you accept?
A: We accept a wide range of insurance plans, including but not limited to:
- Aetna
- Blue Cross Blue Shield
- Cigna
- Eye Med
- Medicare
- Meritain Health
- MultiPlan
- United Healthcare
- VSP
Please call our office at 713-664-8087 to verify if we accept your specific insurance plan.
Q: Do you accept Medicaid or CHIP?
A: No. Unfortunately, we do not currently accept Medicaid or CHIP.
Q: How can I find out what my insurance covers?
A: We recommend contacting your insurance provider directly to understand your coverage details. Our staff is also available to assist you in determining your benefits and coverage specifics.
Q: Do I need a referral from my primary care physician to see an eye doctor?
A: It depends on your insurance plan. Some plans require a referral, while others do not. Please check with your insurance provider or contact our office for assistance.
Q: What if my insurance is not accepted?
A: If your insurance is not accepted or you prefer to pay out-of-pocket, you can still receive services at our office. We offer various payment options and can work with you to find a suitable, affordable arrangement.
Payments
Q: What payment methods do you accept?
A: We accept cash, checks, and major credit cards, including Visa, MasterCard, American Express, and Discover. We also accept Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for eligible expenses.
Q: Do you offer payment plans?
A: Sorry, we do not currently offer payment plans.
Q: When is payment due?
A: Payment is due at the time of service unless other arrangements have been made in advance. For certain services, a deposit may be required.
Q: Can I pay my bill online?
A: Yes, we will text you a link to conveniently pay through your phone!
Q: What if I have questions about my bill?
A: If you have any questions about your bill, please contact our billing department at [insert phone number] or email us at [insert email address]. We are here to help and will be happy to assist you.
Additional Information
Q: Do you offer any discounts?
A: Yes, we offer discounts for patients without insurance and for those who pay in full at the time of service. Please inquire with our office staff for more details.
Q: Are there any special financing options available?
A: Yes, we partner with CareCredit to offer special financing options. CareCredit allows you to make monthly payments for your eye care needs. Please ask our staff for more information on how to apply.
Q: What should I bring to my appointment?
A: Please bring your current insurance card, a valid ID, and any relevant medical records or referral forms. If you are using HSA or FSA funds, please bring the necessary card or documentation.
If you have any other questions or need further assistance, please don’t hesitate to reach out to us. Thank you for choosing Bellaire Family Eye Care for your vision needs!
COSTS FOR PATIENTS WHO DON’T HAVE INSURANCE
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
- You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
- Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
- If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
- Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059.
